WB Reading List: Strategy, Empathy, & Regret

The Advantage by Patrick Lencioni

Organizational health is about more than cafeterias, perks, and the bottom line.

Takeaways: Strategy is about how we make decisions, not the decisions.

The Empathetic Workplace by Katherine Manning

A guide for practicing empathy. Manning uses the LASER framework:

Listen

Acknowledge

Share

Empower

Return

Takeaways: “Empathy is not inherently good or bad. It just is. It allows us to feel connected to others, which can be great in some situations and problematic in others. The key is to recognize when it’s needed, when we’re feeling its effects, and how either to summon it or mitigate it depending on the situation.”

The Power of Regret by Daniel Pink

Super interesting data on the underlying sources on regret and how we can use it to make better decisions, deepen persistence, and improve performance.

Takeaways: “Rumination doesn’t clarify and instruct, it muddies and distracts.”

“Feelings are for thinking.”