Here is What Great Managers Do First

Starting a new role as a manager isn’t just about learning systems or hitting KPIs. It’s about people. And the foundation of your success as a leader lies in the relationships you build with your team. If you’re a new manager, your preparation for the role and the first few weeks on the job are critical. You’re not just stepping into a new role; you’re setting the tone for how your team experiences leadership under your watch.

You have seven seconds to make a good impression. Take those seven seconds seriously.

How do you build positive relationships that foster trust, loyalty, and performance? Here are five ways to start strong.

1. Start with Curiosity, Not Control

Before rushing in and sharing your ideas or fixing what feels broken, ask questions. Schedule 1:1 conversations with each team member and talk less than they do. Ask them what’s working, what’s not, and what they need from you as their leader. Truly listening with genuine interest communicates respect and lays the groundwork for long-term psychological safety.

2. Be Consistent and Clear

According to a Harvard study, consistency is a key element of trust. Set clear expectations early about communication, decision-making, and how you want to operate as a team. Then follow through and when you mess up own it, apologize, and change. Whether it’s being on time for meetings or giving timely feedback, your consistency builds credibility. When team members know what to expect they will trust your leadership.

3. Model the Behavior You Want to See

If you want transparency, be open with your own challenges. If you value accountability, take ownership when things go sideways. Teams do what their leaders do, not what they say. When you model humility, vulnerability, and respect, your team will rise to meet you with the same behavior.

4. Celebrate The Team’s Wins Early

New managers often feel pressure to prove themselves, but focusing on your team’s achievements is much more valuable. Look for opportunities to spotlight commitment, transparency, accountability, and good work, especially in your first few weeks.

5. Make Relationships a Priority

Everything is about relationships. They are the backbone of high-performing teams. Schedule regular 1:1s, check in on more than just work tasks, and invest time in getting to know your team members as humans. Show up as your authentic self, not a manager robot. Over time real, small connections compound, leading to higher engagement, sincere commitment, and lower turnover.

Leading is about relationships. That is the job. The best way to lead boldly is to show up with clarity, empathy, and intention. Your team is watching, not for robotic perfection, but for authenticity. Start by being the leader you’d want to work for.

Looking for a practical way to get started? Download the Lead Boldly New Manager Checklist – your go-to guide for making a strong first impression.