Conflict is Problem Solving

In a LinkedIn that is often full of self-care, employee experience, and retention advice, it might seem counterintuitive to suggest that conflict is a good thing. However, when approached as an opportunity, productive conflict can be a powerful catalyst for growth, innovation, and excellent problem-solving. The most successful leaders learn early how to leverage difficult discussions and disagreements to develop their team’s problem-solving skills.

Conflict arises from differences in opinions, perspectives, values, or goals. Instead of viewing these types of misalignments as obstacles we must shift our perspective and see them as opportunities.

This beings by acknowledging the value that every team member brings to the table. Diversity of thought is a powerful team attribute. Each conflicting viewpoint is a unique lens through which to view and analyze a problem. When everyone is empowered to speak up, insights that might not have been considered otherwise become part of the discussion.

In a conflict-free environment, these diverse perspectives go unnoticed or unexplored. However, when conflict is embraced, these differences become the raw materials for creative problem-solving.

Productive conflict is a valuable problem solving tool.

Disagreement, and other forms of conflict can be uncomfortable, but it is in this discomfort that true learning occurs. Considering opposing viewpoints that challenge us gives us a gift – the chance to reevaluate our assumptions and consider alternative perspectives. To grow. This process of questioning and reflecting is essential for individual and collective growth.

Can you shift your perspective? Is it possible to see the discomfort of a difficulty discussion as an opportunity to grow? To expand our understanding and deepen our relationships?

The key is to approach conflict with curiosity. When feeling defensive or judgmental we can choose to stop and replace that response with curiosity. By actively listening to opposing viewpoints and asking curious questions, we open ourselves up to new ideas that can lead to more robust problem-solving.

Effective communication is a crucial part of shifting our perspective on conflict. Our communication must be anchored by active listening, empathy, and clarity. To succeed, we must create a productive environment, where differences are respected, and discussions are focused on discovering the best solutions rather than assigning blame.

Productive conflict is not the enemy of problem-solving; it is a key component of uncovering the best solution.

By embracing difficult discussions, disagreements, and diverse perspectives, we unlock the potential for excellence in our problem-solving endeavors. It is time to shift our mindset from avoiding conflict to leveraging it as a tool for growth, innovation, and ultimately, achieving solutions that stand the test of time.

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Lead Boldly Facilitator: Gretchen Schott